About UHP

UHP (Unlock Human Potential) is a fast-growing, veteran-focused certification and leadership development organization on an 800-acre campus with state-of-the-art facilities in Northwest Arkansas. We train service members, veterans, and civilians through immersive 19-day programs that produce certified fitness, health, and nutrition coaches. Our mission is simple: give veterans a new mission, a new community, and a pathway to a better life after service.

UHP is scaling rapidly. Admissions volume is expanding month over month, and we are building the team to support 100+ students per month by mid-2026 and 150–200 students per month by the end of 2026.

Position Overview

The Admissions Advisor is the core driver of UHP’s enrollment outcomes.

Your mission is to have structured, high-quality admissions interviews that help veterans and transitioning service members make confident decisions about their next mission in life. Advisors turn interest into commitment, guide candidates through the application process, and collaborate with the Enrollment Coordinator (SCO) to ensure students move smoothly toward Day 1 arrival.

This is a high-touch, high-accountability role requiring strong communication skills, emotional intelligence, and respect for the veteran’s experience.

Core Responsibilities

1. Admissions Interviews (Primary Function)

• Conduct scheduled phone and video admissions interviews with leads booked by Setters or direct inbound.
• Follow structured interview guides and uphold UHP’s standards of clarity, professionalism, and mission alignment.
• Identify fit, answer questions, provide transparent expectations, and support veterans through decision-making.
• Never pressure, mislead, or create false scarcity — uphold integrity at all times.

2. Application Conversion & Guidance

• Convert qualified, interested prospects into applicants by clearly outlining program requirements and next steps.
• Ensure applications are complete, accurate, and submitted promptly.
• Manage post-interview follow-up through approved channels (email + phone only; no selling via SMS).
• Reinforce timelines, expectations, and the value of UHP programs with clarity and professionalism.

3. Collaboration With Enrollment Coordinator (SCO)

• Hand off applicants into the Enrollment Pipeline cleanly and accurately.
• Partner with the Enrollment Coordinator to monitor student progress through funding and travel.
• Maintain shared accountability for movement through the Enrollment Pipeline (SCO Review → Funding Complete → Travel Confirmed → On-Site).
• Provide updates and remove obstacles that affect a student’s progress toward Day 1 arrival.

4. Candidate Relationship Management

• Maintain consistent contact and rapport with prospects from interview through arrival.
• Keep detailed notes, call outcomes, and next steps updated inside HubSpot.
• Ensure every veteran feels respected, supported, and connected to UHP’s mission.
• Uphold high communication responsiveness — no dropped prospects, no ghosting.

5. HubSpot Discipline & Data Quality

• Maintain clean pipeline records, accurate deal properties, and correct stages at all times.
• Follow all workflows, automation rules, and data hygiene standards.
• Never duplicate records, mislabel outcomes, or create reporting noise.

What You Bring

• 2–4+ years of experience in admissions, advising, recruiting, sales, coaching, or veteran services
• Strong communication skills and emotional intelligence
• Ability to guide complex decisions with calm professionalism
• Familiarity with military culture and veteran transition challenges
• Organized, disciplined, detail-oriented
• Comfortable with evenings/weekends when required
• CRM experience (HubSpot preferred)
• Bonus: Military background, military spouse, UHP graduate, coaching or counseling experience

About UHP

UHP (Unlock Human Potential) is a fast-growing, veteran-focused certification and leadership development organization on an 800-acre campus with state of the art facilities in Northwest Arkansas. We train service members, veterans, and civilians through immersive 19-day programs that produce certified fitness, health, and nutrition coaches. Our mission is simple: give veterans a new mission, a new community, and a pathway to a better life after service.

UHP is scaling rapidly. Admissions volume is expanding month over month, and we are building the team to support 100+ students per month by mid-2026 and 150–200 students per month by the end of 2026.

Position Overview

The Enrollment Coordinator (School Certifying Official or SCO) owns the student journey from post-application → Day 1 arrival. This role eliminates friction, removes uncertainty, verifies funding eligibility, manages VA/VR&E processes, ensures accurate certification, and partners with Admissions Advisors to drive students toward arrival and graduation.

This is a high-touch, human-centered role. You are the connective tissue between veterans, Admissions Advisors, and campus operations. You protect the student experience and you protect the VA compliance posture of UHP.

Core Responsibilities

1. Funding & VA Compliance (Primary Function)

• Serve as the School Certifying Official (SCO) for all GI Bill–eligible students.
• Manage SCO responsibilities within the VA’s Enrollment Manager system, including:
  • COE verification
  • Enrollment certification
  • Amendments, adjustments, terminations
  • Student file documentation and compliance recordkeeping
• Own accuracy and compliance for all VA certifications—zero tolerance for errors.
• Serve as UHP’s internal expert on VA, VR&E, and scholarship eligibility rules.
• Guide students through VR&E steps end-to-end (intake meeting, case manager coordination, documentation, approvals).
• Communicate funding timelines, expectations, and required documentation clearly and proactively.

2. Enrollment Pipeline Management

• Own the Enrollment Pipeline in HubSpot (SCO Review → Funding Complete → Travel Confirmed → On-Site).
• Partner with Admissions Advisors to keep deals constantly moving; close gaps before they become problems.
• Maintain warm, consistent communication with every pending student through funding and travel.
• Ensure all admissions-created Enrollment Deals have correct properties, documentation, and next steps.
• Remove administrative burden from Advisors so they stay focused on interviews and conversions.

3. High-Touch Student Support & Preparation

• Conduct 1:1 calls with students to walk them through steps, documents, VA processes, and pre-arrival expectations.
• Proactively identify veterans who are stuck, confused, or slow moving—and get them unstuck fast.
• Ensure all students feel supported, cared for, and part of something bigger from the moment they’re accepted.
• Provide ongoing cadence-based nurture leading to arrival.
• Handle sensitive veteran concerns with maturity, empathy, and professionalism.

4. Cross-Department Coordination

• Produce cohort-specific student briefing decks for Coaching, Performance, and Campus Ops:
  • Dietary restrictions
  • Injuries and medical notes
  • Mental health flags
  • Travel details
  • Unique needs
• Confirm waivers, packing list compliance, travel itineraries, and arrival timing.
• Coordinate with campus staff on expected headcount, special accommodations, and risks.

5. Communication & Documentation

• Manage and track all required documentation: COEs, VR&E approval letters, waivers, IDs, etc.
• Maintain enrollment compliance documentation with zero gaps.
• Communicate VA rules and funding timelines in a simple, confidence-building way.
• Deliver consistent updates to the Head of Admissions and Advisors on student status and risks.

What You Bring

• 2–4+ years experience in veteran services, admissions, higher education, compliance, enrollment, or military education benefits.
• Strong familiarity with GI Bill, VR&E, and DoD/military culture.
• Proven ability to manage detailed documentation and regulatory processes with accuracy.
• High emotional intelligence; able to connect authentically with veterans and service members.
• High responsiveness — you don’t let things sit.
• Strong multi-tasking and pipeline management ability.
• Comfortable with evenings/weekends when student needs require it.
• CRM experience (HubSpot preferred).
• Bonus: Military background, military spouse, UHP grad, VA/education benefits experience.

About UHP

UHP (Unlock Human Potential) is a fast-growing, veteran-focused certification and leadership development organization on an 800-acre campus with state of the art facilities in Northwest Arkansas. We train service members, veterans, and civilians through immersive 19-day programs that produce certified fitness, health, and nutrition coaches. Our mission is simple: give veterans a new mission, a new community, and a pathway to a better life after service.

UHP is scaling rapidly. Admissions volume is expanding month over month, and we are building the team to support 100+ students per month by mid-2026 and 150–200 students per month by the end of 2026.

In partnership with the State of Arkansas, UHP is also launching a veteran-only Trades School in 2026, adding new career pathways in carpentry, welding, electrical, and plumbing. As UHP grows into a multi-pathway training institution, the Admissions team will play a key role in enrolling veterans across all current and future programs.

Position Overview

The Admissions Specialist (Appointment Setter) is the front end of the Admissions engine.
Your mission is simple: maximize booked admissions interviews through fast, high-quality outbound connections with new leads, opt-ins, no-shows, and re-engagement opportunities.

You are the speed-to-lead driver, calendar optimizer, and first human point of contact for most prospects entering UHP. You protect the time of the Admissions Advisors so they can stay focused on their core mission: interviewing and converting students.

This is a high-energy, outbound-heavy role where consistency, responsiveness, and communication discipline produce real impact.

Core Responsibilities

1. Speed-to-Lead & Outbound Calling (Primary Function)

• Call all new leads within minutes of opt-in. 
• Drive leads to book admissions interviews directly onto Advisor calendars. 
• Maintain daily call blocks, dial counts, and reconnect attempts. 
• Execute high-volume outbound via phone, SMS (within UHP guidelines), email, and voicemail. 

2. Calendar Optimization

• Fill Advisor calendars with high-intent prospects. 
• Manage same-day reschedules and interview gap-filling. 
• Reassign calls across Advisors to maximize daily call utilization. 
• Clear calendar conflicts and ensure clean, predictable booking flow. 

3. Lead Recovery & Re-Engagement

• Run outreach to no-shows and late cancels within minutes. 
• Reactivate old leads, stalled prospects, and cold lists through targeted calling blocks. 
• Work HubSpot task queues, workflows, and sequences daily with full completion. 

4. Qualification & First-Touch Guidance

• Deliver a professional first impression of UHP’s standards, mission, and expectations. 
• Ask light qualification questions to ensure the interview is worth Advisor time. 
• Set clear expectations for the admissions interview and next steps. 

5. HubSpot Discipline

• Keep all call outcomes, notes, tasks, and statuses up to date in real time. 
• Follow all workflow rules and never create duplicate records. 
• Maintain pipeline hygiene standards with zero tolerance for sloppy data. 

What You Bring

• 1–3+ years in sales, recruiting, call center, outreach, or admissions-style calling roles. 
• High comfort with outbound dialing, call volume, and CRM workflows. 
• Strong communication skills — clear, confident, mission-driven. 
• High responsiveness; you move fast and don’t let leads sit. 
• Basic understanding of military culture or willingness to learn quickly. 
• Organized and disciplined with tasks, follow-up, and calendars. 
• Coachable and comfortable in a high-performance environment. 
• Bonus: Experience with HubSpot, performance coaching, or veteran communities.

Position Overview

UHP is seeking a dynamic and experienced Integrative Health Coach instructor to teach, mentor, and develop students pursuing national board certification in health and wellness coaching. This full-time, in-person role is a mission-driven opportunity to shape the future of health and well-being education. As an Integrative Health Coach at UHP, you will lead adult learners through interactive instruction, real-world coaching practice, and personal transformation rooted in UHP’s four pillars: Think, Train, Feel, Lead.

About Our Integrative Health Coaching Program

Our NBHWC-approved program trains coaches to honor that clients are the experts on their own lives, while coaches are the experts on the process of behavior change. UHP Integrative Health Coaches emphasize presence, deep listening, partnership, motivational interviewing, and powerful inquiry so clients discover their own answers and build lasting confidence. True empowerment comes from this partnership: the coach brings the process, the client brings the wisdom, and together they build a path forward.

You will collaborate with a cross-disciplinary team of experts in coaching, mental performance, graduate support, and operations to deliver a holistic learning experience. This role also plays an active part in curriculum development, interdisciplinary programming, and community-building on our 500-acre campus at the foot of the Ozark Mountains.

About UHP

UHP is an innovator in integrated health, well-being, and fitness education. We serve those transitioning from military service and other life chapters into meaningful careers in coaching, health, and leadership. Our programs are built around the mental, physical, and vocational transformation of every student. Our campus features world-class training facilities, modern living accommodations, a health-forward commercial kitchen, hiking and biking trails, and dedicated classroom and coaching spaces.

Key Responsibilities

Instruction and facilitation:

• Lead engaging, experiential sessions on coaching process, behavior change theory, motivational interviewing, goal setting, ethics, and scope of practice.
• Facilitate daily group instruction tied to the UHP pillars, including topics such as mindfulness, purpose, communication, self-management, self-care, and leadership.
• Teach during day, evening, and weekend sessions as needed.
• Favor experiential learning, skills practice, and reflective dialogue over conventional lecture-based delivery.
• Foster a supportive, inclusive adult learning environment that encourages participation, self-discovery, critical thinking, and practical coaching skill development.

Coaching and mentorship:

• Supervise and mentor students through coaching practicum experiences.
• Observe real-time coaching and provide individualized, constructive feedback to refine presence, self-awareness, and communication skills.
• Model professionalism, ethics, and excellence in the art and process of coaching.

Assessment and feedback:

• Evaluate student performance through practical assessments and skill demonstrations aligned with National Board for Health and Wellness Coaching standards.
• Deliver actionable feedback that supports certification readiness and long-term coaching development.

Collaboration and program development:

• Work closely with Strength and Conditioning, Nutrition, Graduate Support, Operations, and other instructional staff to ensure a seamless learner experience.
• Offer insight and feedback to support the continued evolution of curriculum and instructional tools.

Coaching philosophy fit:

• Embody the qualities of coaching aligned with UHP’s coaching philosophy, including a non-directive approach, deep listening, and modeling authentic coaching presence.
• Hold space for students’ lived experiences and partner with them to uncover their own insights, confidence, and next steps.
• Bring a grounded, relational, and reflective presence that exemplifies the mindset and skills of an Integrative Health Coach.

Professional growth and leadership:

• Maintain active NBC-HWC certification and pursue continuing education.
• Stay current on emerging trends, best practices, and research in integrative health, behavior change, and adult learning theory.
• Represent UHP’s mission and values on campus and beyond.

Required Qualifications:

• National Board-Certified Health and Wellness Coach, or eligibility to sit for the board exam.
• Master’s degree in a health or wellness-related field, or a bachelor’s degree plus a nationally recognized health-related license or credential such as RN, RDN, or ATC.

Preferred Requirements:

• One to two or more years of health and wellness coaching experience, ideally with military, collegiate, or high-performance populations.
• Experience facilitating adult learning environments and leading large groups.
• Additional certifications in complementary fields such as mindfulness, mental performance, yoga, strength and conditioning, or nutrition.
• Background in business, customer service, or brand-focused roles.
• Military service.

Benefits:

• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Flexible scheduling
• Professional development support

If you are a passionate and experienced National Board-Certified Health and Wellness Coach looking to make a meaningful impact on the next generation of professionals, we invite you to apply. Join us in shaping the future of coach education at UHP.

Please submit your resume, cover letter, and any relevant certifications.

Position Overview

UHP is seeking a mission-driven, licensed mental health professional to serve as our Counselor & Instructor, a hybrid role that blends emotional support, group facilitation, and educational leadership. This position is central to creating a psychologically safe learning environment for our student cohorts, most of whom are veterans transitioning into new careers and to supporting our instructional staff across all UHP schools.

This is not a therapy role. Instead, it combines clinical steadiness with coaching-aligned instruction, helping students develop emotional awareness, regulation skills, and resilience as part of their holistic transformation under UHP’s pillars: Think, Train, Feel, Lead.

The ideal candidate brings both clinical expertise and a passion for teaching, mentorship, and community-building. You’ll support students through brief check-ins, respond to emotional or interpersonal challenges, teach classroom modules, and partner closely with our coaching, performance, and leadership teams.

About UHP

UHP is an innovator in integrated health, fitness, and leadership education. We specialize in guiding veterans and high-performing adults through career transitions while elevating their mental, physical, and emotional well-being. Our campus features world-class training facilities, modern housing, a health-forward kitchen, 800 acres of trails and outdoor spaces, and dedicated instructional environments designed for immersive, experiential education.

Key Responsibilities

1. Student Support & Psychological Safety (Approx. 50%)

• Be available for brief one-on-one check-ins and emotional support.
• Provide immediate containment and grounding when students experience overwhelm, stress, or dysregulation.
• Create short-term stabilization plans and triage to outside agencies when necessary.
• Support interpersonal conflict resolution and group communication challenges.
• Contribute to daily staff discussions, student progress reviews, and course After Action Reviews (AARs).

2. Instruction & Facilitation (Approx. 50%)

• Teach or co-teach modules related to:
  • Emotional regulation and self-awareness
  • Stress management and recovery
  • Communication, empathy, and interpersonal skills
  • Values-based decision-making
  • Mindfulness and mental performance foundations
• Lead experiential learning sessions rather than traditional lectures.
• Model presence, professionalism, and psychological safety during instruction.
• Help refine curriculum and educational tools.

3. Faculty & Staff Collaboration

• Participate in daily sync meetings to align on student needs and follow-up plans.
• Coach staff on strategies for maintaining a calm, supportive learning environment.
• Offer post-module debriefs.
• Support cross-team cultural alignment across all UHP programming.

4. Program Integration & Culture-Building

• Develop educational resources on emotional regulation and stress.
• Support holistic programming across IHC, CPT, CNC, and leadership experiences.
• Contribute to community-building activities and UHP campus culture.
• Participate in post-course AARs to help evolve course design and delivery.

Qualifications & Experience

Required

• Licensed mental health professional: LPC, LCSW, LMFT, Psychologist, PMHNP, or equivalent.
• 3–5+ years of post-licensure clinical experience, ideally with veterans or high-stress populations.
• Experience teaching or facilitating adult learning environments.
• Competency with trauma-informed and evidence-based approaches (e.g., ACT, MI, mindfulness, NVC, CFT, IFS).
• Strong crisis response and safety planning skills.
• Strong interpersonal communication skills grounded in empathy, boundaries, and professionalism.

Preferred

• Experience working with military, veteran, or tactical populations.
• Familiarity with substance-use challenges, sleep issues, and reintegration stressors.
• Background in education, group facilitation, or performance psychology.
• Ability to thrive in a high-intensity, values-driven learning environment.

What Success Looks Like

• Students feel emotionally supported, grounded, and seen during their learning journey.
• Faculty feel more confident navigating group dynamics and emotional complexity.
• Classroom and cohort environments remain safe, respectful, and mission-driven.
• The Counselor contributes meaningfully to the educational experience, not as a clinician on the sidelines, but as a collaborative member of our teaching team.
• The role enhances UHP’s reputation for integrated mental, physical, and leadership development.

Compensation & Benefits

• Salary range: $72,000–$87,000, based on experience.
• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Flexible scheduling when course cycles allow
• Professional development support
• Access to UHP facilities, including performance spaces, trails, and fitness environments

How to Apply

If you are a licensed counselor who thrives at the intersection of mental health, experiential education, and human transformation, we encourage you to apply.

Please submit your resume, cover letter, and relevant licensure/certifications.
Join us in shaping the future of trauma-informed, human-centered education at UHP.